Refund Policy

At GROWHIGHCLUB, S.L., we strive to provide the highest quality customer service. However, we understand that issues may occasionally arise. For all refund-related matters, please contact us directly at contact@growhighclub.com, providing all evidence such as photos of received goods. This allows us to assess your situation and determine the most appropriate course of action. We aim to respond to all inquiries within 24 hours.

Refund Process

Once we've assessed your situation, we may offer:

Replacement of the goods in same/similar cost
Store credit
Partial or full refund

The specific resolution will depend on the nature of the issue and the evidence provided. We're committed to ensuring your satisfaction and will handle each case with care and discretion.

Remember, your feedback helps us improve our products and services. We appreciate your trust in GROWHIGHCLUB, S.L and look forward to resolving any issues you may encounter.

Refund Policy

Refund Process

Once we've assessed your situation, we may offer:

Replacement of the goods in same/similar cost
Store credit
Partial or full refund

The specific resolution will depend on the nature of the issue and the evidence provided. We're committed to ensuring your satisfaction and will handle each case with care and discretion.

Remember, your feedback helps us improve our products and services. We appreciate your trust in GROWHIGHCLUB, S.L and look forward to resolving any issues you may encounter.